Privacy Policy

Information we collect

Contact details and message content you choose to share when you submit the contact form or reach us via WhatsApp, Telegram, LINE, Instagram, email, or phone — typically your name or handle, the city and date you're interested in, and any preferences you describe.

Basic technical and usage data collected automatically, such as your approximate location, device and browser type, and the pages you visit, gathered through analytics and standard server logs.

How we use your information

To respond to your enquiry, arrange and coordinate a booking, keep you safe, and improve our service. We do not sell your personal information.

Third-party services

We use Google Analytics 4 to understand aggregate, anonymised site usage, and Tawk.to to power optional live chat. When you message us through WhatsApp, Telegram, LINE, or Instagram, those platforms process your messages under their own privacy policies.

These providers may set cookies or process data on our behalf. We share only what is necessary to deliver the service you requested.

Cookies and analytics

We use a small number of cookies for analytics and, if you start a chat, for the chat widget. You can block or delete cookies in your browser settings; some features may then work less smoothly.

Data retention

We keep enquiry and booking information only as long as needed to provide the service and meet legal or safety obligations, then delete or anonymise it.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To make a request, email [email protected].

Children

Our service is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18.

Changes and contact

We may update this policy from time to time; the date above shows the latest revision. Questions about your privacy? Email [email protected].